FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing for junk removal is determined by the volume and space your items take up in our trailer. We offer free onsite estimates to ensure transparency and help you stay within your budget. All quotes include all fees—no hidden charges—so you can plan ahead. Extra costs may apply for very heavy items or hard-to-reach areas, but we always discuss these upfront. Our goal is to provide a straightforward, hassle-free experience—so you can enjoy a clean, organized space without any surprises or hidden fees.
- What is your typical process for working with a new customer?
At Valley Junk Busters, our process begins with a free onsite estimate to ensure full transparency and help you stay within your budget. Pricing is based on the volume and space your items occupy in our trailer, with all fees included—no hidden charges. We discuss any extra costs upfront, such as for heavy or hard-to-reach items. Our goal is to provide a straightforward, hassle-free experience, so you can enjoy a clean, organized space without surprises. As a family-owned, locally operated business founded in 2025, we prioritize eco-friendly removal by recycling and donating whenever possible. Our dedicated team delivers personalized, reliable service tailored to each customer’s needs, supporting a cleaner, greener community.
- What education and/or training do you have that relates to your work?
Our training is straightforward but focused on instilling a strong work ethic and a team-driven mindset. We emphasize the importance of serving our customers’ needs and understand that our work makes a difference in helping them create cleaner, more organized spaces. As a small family business, we prioritize hard work, reliability, and pride in delivering quality service. While our training may be limited, our commitment to doing the job right and supporting each other is the foundation of everything we do.