If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Joyland Roofing is a locally owned roofing company in Lancaster PA, serving Berks, Lebanon, Chester, Dauphin, Cumberland, York, Montgomery, and Delaware counties. Our services include: roof repairs, roof replacement, gutter installation, and storm damage insurance claims. Since 1991, our crews of roofers have put our customers first every day. Call us for a free roofing quote and discover the Joyland Promise for yourself!
Overview
Hired 23 times
Serves Elizabethtown, PA
Background checked
License verified
30 employees
35 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
Credentials
License verified
Home Improvement Contractor Registration
License state: PA
Background checked
Passed by John Esh on May 21, 2025.
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
64 reviews
5
91%
4
6%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bob W.
Jul 9, 2017
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Hired on Thumbtack
Needed a repair done to my roof responded fast to the request and fixed the leak the same week. John was very efficient and polite. Joyland will will definately be considered for replacement of the roof.
Joyland Roofing's reply
Thank you for your positive review and for choosing Joyland Roofing to repair your roof. We're glad that we were able to respond quickly to your request and fix the leak in a timely manner. We're pleased to hear that John provided efficient and polite service, and we'll be sure to pass along your kind words. We appreciate the opportunity to earn your trust and consideration for any future roofing needs, including roof replacement. Thank you for choosing Joyland Roofing.
Roof Repair or Maintenance
Alberta H.
Oct 14, 2017
•
Hired on Thumbtack
The gentleman was very polite and shared alot of good information with me. Took his time looking at the entire roof. Explained things to me. Since it was my first roof estimate I had a lot to learn
Joyland Roofing's reply
Thank you for your positive review and for considering us for your roofing needs. We're glad to hear that our representative was polite, knowledgeable, and took the time to thoroughly inspect your roof. We believe that educating our customers is an important part of the process, and we're pleased that we were able to provide you with helpful information and explanations. We appreciate the opportunity to work with you and earn your business, and we're always here to answer any questions or concerns you may have. Thank you for choosing Joyland Roofing.
Gutter Installation or Replacement
Wayne S.
Jun 28, 2017
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Hired on Thumbtack
The new style roof peak vent ended the leaking from the roof when having a heavy rain with heavy winds. The salesman identify the problem and the recommendation appears to be a good fix. The recommendation was the most inexpensive fix.
Joyland Roofing's reply
Thank you for your positive review and for choosing us to help fix your leaking roof. We're glad to hear that the new style roof peak vent solved the problem during heavy rain with heavy winds. Our sales team is committed to identifying issues and recommending the best and most cost-effective solutions for our customers, and we're pleased that you found the recommendation to be a good fix. We appreciate your business and the opportunity to provide you with quality and affordable solutions to your roofing needs.
Roof Repair or Maintenance
N
Jun 7, 2023
•
From Google
Zack was very professional and helpful with my roof leak. I feel he went above and beyond to ensure I was satisfied with the work that was completed. I will definitely use this company when it comes time for my roof to be replaced.
Joyland Roofing's reply
Thank you for leaving this 5 star review! It was Zach's pleasure coming out to your home and taking care of your leak!
Christian C.
Jun 22, 2023
•
From Google
Look no further for your roofing needs Joyland Roofing is the best contractor out there. We received quotes from several contractors prior to starting our project. Jason Martin and his team provided great communication and quality craftsmanship for our roof and skylight replacement. We were impressed with the inspection which included pictures and video for us to understand what was needed for our roof. The estimate was clearly communicated with no surprises at the end. Jason was very responsive to any questions we had before and during the project. His team did a wonderful job ensuring an excellent clean up at the end of the job! We will be recommending Joyland Roofing to family and friends.
Joyland Roofing's reply
Christian, thank you so much for taking the time to leave this 5-star review! It was Jason's pleasure taking care of your roofing needs. Our goal here at Joyland is to have great communication so its a smooth and easy process for you! Thank you for recommending us and we look forward to working with you and your family in the future if ever needed!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is built around one goal: giving you a roof that lasts — not just one that looks good for a little while.
We’re not the cheapest, and we don’t want to be. Cheap roofing usually means shortcuts, warranty problems, or early replacements. Our quotes include everything your roof needs to meet code, qualify for full manufacturer warranties, and hold up for decades — not just the basics.
We’ll never lowball a quote just to win the job and then surprise you later. We walk through potential hidden costs up front, like decking repairs or city code requirements (yep, Lancaster has a few quirks), and we build our quotes around real-world conditions, not wishful thinking.
We don’t charge “consultation fees” or tack on surprise charges later. And if your roof needs something unexpected once we open it up, we’ll show you photos and explain your options clearly before touching a thing.
Bottom line: We price for clarity, quality, and longevity — not gimmicks. That way, you know exactly what you're getting, and we can stand behind it for the long haul.
What is your typical process for working with a new customer?
We have an outstanding receptionist who takes calls and responds promptly to emails. When someone calls, she will answer questions and set up a time for a free consultation. An expert Joyland Consultant will arrive on time, do an entire roof inspection, listen for what the customer's goals & concerns are, and then advise on the best course of action. As soon as we are contracted to do the work, we put the job on the calendar, communicate pre-job details with our customer, order materials, and transfer details to the job foreman. On the day of the job, the foreman introduces himself and the crew, and work commences. There is a final-job inspection checklist filled out once work has been completed to ensure the highest quality work has been done.
What education and/or training do you have that relates to your work?
- Manufacturer certification (GAF MasterElite contractor, RPI EPDM certified)
- Angie's List Super Service provider
- In-house installation training for all employees
