FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is extra to clean windows, fridges, and ovens. If you commit to regular cleanings, you may be eligible for a discount on your first cleaning.
- What is your typical process for working with a new customer?
Typically I will ask for details pertaining to the cleaning (ex. if the windows need to be cleaned, I will ask how many windows there are) to get an idea of what the client’s needs are. Then I typically like to meet in person to have a look around the house to create an accurate estimate for the customer.
- What education and/or training do you have that relates to your work?
I have been assisting my parents’ with their cleaning business for about 5 years now and during that time I have learned how to clean homes, as well as how to do estimates prior to cleaning, and how to manage workers to provide the clients with the best possible experience.