FAQs
- What is your typical process for working with a new customer?
I’ll gather information such as when the piano was last tuned and whether the client has any specific issues they’d like addressed. I can then provide them with a more accurate quote as well as what to expect as far as resolving any issues they’re having. Then we’ll agree on a date and time that works for both of us. On the day of the appointment, I’ll assess the piano and discuss any additional issues I find before beginning any work beyond what was originally discussed. Once the work is complete, I’ll make sure the client understands any recommendations I have for keeping the piano in good condition moving forward.
- What education and/or training do you have that relates to your work?
I have undergone online academic training as well as had one on one training with a mentor in the field.
- What types of customers have you worked with?
I have serviced pianos in a variety of environments including people’s homes, churches, senior living facilities, and music academies.