FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and tailored to the specific needs of your property. We provide upfront estimates with no hidden fees. Discounts may be available for recurring cleanings or multi-property service agreements.
- What is your typical process for working with a new customer?
We start with a discovery call to understand your property and service needs. From there, we conduct an on-site or virtual walk-through, provide a detailed estimate, and finalize a service plan. Communication and transparency are our priorities from day one.
- What education and/or training do you have that relates to your work?
Our team is trained in STR-specific cleaning protocols, hospitality standards, and OSHA safety practices. We also bring experience in property management and real estate, ensuring every service supports your property’s success.