FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, straightforward, and tailored to the scope of your project. Smaller design jobs use flat-rate pricing, while larger websites and complex builds are billed hourly so you only pay for the work required. Pricing Overview: • Logo Design: starts at $250 • Branding Packages: start at $550 (business cards, social media graphics, print design, etc. available as add-ons) • Custom WordPress Websites: start at $3,000 Website projects follow clear milestones—from discovery to design to launch—so you always know where your project stands. No surprises, no hidden fees, just a structured process that keeps everything on track. If you’re unsure what you need or want help estimating your project, we’re always happy to walk you through options. Let’s make this easy! ✨
- What is your typical process for working with a new customer?
We follow a clear, organized process so every project stays on track and stress-free. Here’s what you can expect when working with us: 1. Booking Your Project After you approve the proposal, submit the deposit, and sign the contract, we reserve your spot on our schedule. 2. Kickoff Call We start with a quick call to review timelines, expectations, and communication so everyone is aligned from the beginning. 3. Project Questionnaire You’ll complete a detailed questionnaire about your business, goals, audience, and design preferences. This ensures the creative direction is built around your vision. 4. Strategy Review We meet for a focused call to review your Project Brief and confirm direction before any design work begins. 5. Concept Development We create your first round of logo concepts or website designs based on the approved strategy. You’ll see full layouts, variations, and real-world mockups. 6. Revisions and Refinements You share feedback, and we adjust the design to ensure everything feels cohesive, intentional, and aligned with your brand. 7. Final Delivery Once approved, we deliver your full set of final files through your client portal, along with branding guidelines to keep everything consistent moving forward. Our goal is to make the entire experience smooth, collaborative, and easy to understand from start to finish. Ready when you are.
- What education and/or training do you have that relates to your work?
I’ve been a graphic designer for 25+ years, leading design and user-experience teams for major corporations before launching Moonlit Media. That background shaped the structured, high-quality process we use today. As a woman-owned creative studio, we stay on top of design trends, branding best practices, and evolving technology so our clients always receive modern, strategic, and beautifully crafted work. Continuous learning is a core part of our studio—because great design never stops evolving.