FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every roof is different, so every quote is custom. We give free, no-pressure estimates with a written breakdown, no surprise fees, no high-pressure sales pitch in your living room. We offer financing options for qualifying homeowners and discounts for veterans, first responders, and seniors. We also have a discount for customers who pay by check or cash instead of credit card. You'll know the full price before we ever touch your roof.
- What is your typical process for working with a new customer?
It starts with a free inspection. We climb up, take photos, and show you exactly what we see, good or bad. From there, we walk you through your options and the warranty tier that fits your budget: Nailed Solid, Nailed Strong, or Nailed for Life. Once you give the green light, we schedule the job, show up when we said we would, and stay in touch the whole way through. That's just how we do it.
- What education and/or training do you have that relates to your work?
We're an Owens Corning Preferred Contractor, which means our crews are trained and certified to install their full roofing system the way it's designed to perform. That certification is also what lets us offer the OC Preferred 50-year non-prorated warranty most contractors around here can't. On top of that, we hold a BBB A+ rating and were named 2025 Best of Westmoreland County. The training matters because a roof is only as good as the people nailing it down.