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Energy-Star Services Inc.
Energy-Star Services Inc.

Energy-Star Services Inc.

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Introduction: Free Estimate on replacing your existing Heating & Air Conditioning System. Same Day Service. Next Day Installation. 24 Hour Emergency Service. Licensed | Certified | Bonded | Insured. Installing Manufactured authorized replacement parts with the best warranties in the industry.
Overview

Hired 38 times

Background checked

License verified

15 employees

8 years in business

Payment methods

Cash, Credit card

Social media

Facebook, Instagram, Twitter

Photos and Videos

23 photos and 1 video

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

Good 4.1

39 reviews

5
74%
4
3%
3
3%
2
0%
1
20%

Read reviews that mention:


Ron B.

Central Air Conditioning Repair or Maintenance

They were the first contractor to arrive, within 2 hours of contacting them. The problem was quickly diagnosed as a burnt out capacitor. He had the part in his truck and quoted me a price of $325 to complete the repair which I agreed to. I later learned that the part cost $25 and a typical repair can cost anywhere from $90-375, so the cost was at the high end of the scale. Other than that, I was very satisfied with the service.
Energy-Star Services Inc.'s reply
Thank you Ron for taking the time to write this review and for bringing up some interesting information! Our pricing is based on industry standards and capacitors come in hundreds of sizes which range from $15.00-$75.00. The price guide also factors in flat rate labor fees, for we do not charge hourly. Our technician was performing diagnostics, repairs and testing operations for a little over 40 minutes. If you would like to discuss our fees further, we are happy for you to contact us at any time! Much regards, and enjoy your summer!
Jul 27, 2020
·
Verified
Margaret H.

Heating System Installation or Replacement

I recently needed to have a new steam boiler installed. I used the Thumbtack website and was given a list of companies to get estimates from. I had 4 representatives come to give quotes. I was most impressed with Energy-Star Services approach to pricing. No nonsense: two models offered for my heating needs. The quote was very reasonable with great financing, and the HVAC manager, Josh, explained all of the technicalities in very understandable terms. He immediately inspired confidence in me. When my old boiler had started to fail, it was already beginning to get cold outside. Josh understood the urgency of scheduling and was able to put my job on his schedule for the exact day that I wanted, a few days after our meeting. He gave me a very reasonable quote for a third-party to take out my old large furnace which I wanted to get rid of. On the day of the installation, four men with three trucks arrived and set to work. They basically completed the job in two days and did beautiful work. The installers,Rob and Josh, were very hard workers and good problem solvers. Getting the new boiler into my old basement was a huge task. It actually involved having to take the new boiler partially apart. There was absolutely no complaining or balking about this setback. Whenever I was concerned, I would call Manager Josh and he would always put me at my ease and explain what was going on. He was extraordinarily responsive, always answering the call immediately. Where can one find customer service like that these days? After all was said and done the men cleaned up the basement up beautifully! I would recommend Energy-Star services to anyone. You will be in good hands. What a great company!! Margaret Hager Sent from my iPhone
Energy-Star Services Inc.'s reply
Thank you Margaret for this lovely review. We greatly appreciate it and it is quite a pleasure working with you! Regards, ENERGY-STAR SERVICES INC.
Oct 16, 2018
·
Verified
Vaughn M.

Heating System Repair or Maintenance

The technicians who installed my furnace were absolutely fantastic.
Energy-Star Services Inc.'s reply
Hello Vaughn - we really appreciate you taking the time to write a review! We are very happy you are pleased with your installation. Happy Thanksgiving!
Nov 24, 2019
·
Verified
Jeff D.

Central Air Conditioning Repair or Maintenance

The technician Steven Yan, was excellent. He could relate to me wanting the best financial option and not just upselling me on things. He went above and beyond in various ways and I applaud him for the level of customer service he provided. Being in a field of install & service technicians, I know how important it is to "wow" the customer. Steven, certainly did this.
Energy-Star Services Inc.'s reply
Thank you Jeff for your time and for being a valued customer! We look forward to working with you for years to come.
May 10, 2018
·
Verified
Anthony P.

Heating System Installation or Replacement

Great hard working honest company. Will be using them again. They did an amazing job and very efficiently. Thanks guys! Anthony
Energy-Star Services Inc.'s reply
We look forward to working with you again in the future Anthony. Thank you for taking the time to write this review. We greatly appreciate it. ENERGY-STAR SERVICES
Mar 22, 2019
·
Verified
Credentials
License

License Type: HVACR Contractor – Master (NJ)

Background Check

JOSH LAYTON

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer a $58.00 diagnostic fee. The $58.00 diagnostic fee is waived when you opt to have the repair done. We offer FREE ESTIMATES for replacing existing heating & cooling systems. Energy-Star Services offers discounts and specials. Visit our website to view specials.

  • What is your typical process for working with a new customer?

    Energy-Star Services has a full office staff and you will get an immediate response. Once we receive your message we'll respond via chat. Our office staff will contact you to schedule a time and day for service. Our scheduling window is usually 3-4 hours. For example, your window could be between 1-4 p.m. Although we make every effort to accommodate specific time requests if possible. Our technician will give a courtesy call to let you know they're on their way for your convenience.

  • What education and/or training do you have that relates to your work?

    Energy-Star Services is Licensed, Certified, Bonded & Insured. Our Home Care Advisors & Specialists are always up to date with certifications and education.

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