Energy-Star Services Inc.
Energy-Star Services Inc.

Energy-Star Services Inc.

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Introduction: Free Estimate on replacing your existing Heating & Air Conditioning System. Same Day Service. Next Day Installation. 24 Hour Emergency Service. Licensed | Certified | Bonded | Insured. Installing Manufactured authorized replacement parts with the best warranties in the industry.
Overview

Hired 39 times

Background checked

15 employees

9 years in business

Payment methods

Cash, Credit card

Social media

Facebook, Instagram, Twitter

Featured Projects

23 photos

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

Good 4.1

39 reviews

5
74%
4
3%
3
3%
2
0%
1
20%

Read reviews that mention:


pro avatar
Margaret H.
Oct 16, 2018
·

Hired on Thumbtack

Hired on Thumbtack

I recently needed to have a new steam boiler installed. I used the Thumbtack website and was given a list of companies to get estimates from. I had 4 representatives come to give quotes. I was most impressed with Energy-Star Services approach to pricing. No nonsense: two models offered for my heating needs. The quote was very reasonable with great financing, and the HVAC manager, Josh, explained all of the technicalities in very understandable terms. He immediately inspired confidence in me. When my old boiler had started to fail, it was already beginning to get cold outside. Josh understood the urgency of scheduling and was able to put my job on his schedule for the exact day that I wanted, a few days after our meeting. He gave me a very reasonable quote for a third-party to take out my old large furnace which I wanted to get rid of. On the day of the installation, four men with three trucks arrived and set to work. They basically completed the job in two days and did beautiful work. The installers,Rob and Josh, were very hard workers and good problem solvers. Getting the new boiler into my old basement was a huge task. It actually involved having to take the new boiler partially apart. There was absolutely no complaining or balking about this setback. Whenever I was concerned, I would call Manager Josh and he would always put me at my ease and explain what was going on. He was extraordinarily responsive, always answering the call immediately. Where can one find customer service like that these days? After all was said and done the men cleaned up the basement up beautifully! I would recommend Energy-Star services to anyone. You will be in good hands. What a great company!! Margaret Hager Sent from my iPhone

Details: Boiler • Natural gas • Basement • 2,000 - 3,000 sq ft • Three-story building • House

Energy-Star Services Inc.'s reply
Thank you Margaret for this lovely review. We greatly appreciate it and it is quite a pleasure working with you! Regards, ENERGY-STAR SERVICES INC.
Heating System Installation or Replacement
pro avatar
Jeff D.
May 10, 2018
·

Hired on Thumbtack

Hired on Thumbtack

The technician Steven Yan, was excellent. He could relate to me wanting the best financial option and not just upselling me on things. He went above and beyond in various ways and I applaud him for the level of customer service he provided. Being in a field of install & service technicians, I know how important it is to "wow" the customer. Steven, certainly did this.

Details: Routine Maintenance • A month ago or longer • Electric (most common) • Ground floor • House

Energy-Star Services Inc.'s reply
Thank you Jeff for your time and for being a valued customer! We look forward to working with you for years to come.
Central Air Conditioning Repair or Maintenance
pro avatar
Vaughn M.
Nov 24, 2019
·

Hired on Thumbtack

Hired on Thumbtack

The technicians who installed my furnace were absolutely fantastic.

Details: Furnace • Boiler • No heat • Basement • Three-story building • House

Energy-Star Services Inc.'s reply
Hello Vaughn - we really appreciate you taking the time to write a review! We are very happy you are pleased with your installation. Happy Thanksgiving!
Heating System Repair or Maintenance
pro avatar
Anthony P.
Mar 22, 2019
·

Hired on Thumbtack

Hired on Thumbtack

Great hard working honest company. Will be using them again. They did an amazing job and very efficiently. Thanks guys! Anthony

Details: Furnace • Natural gas • Basement • 1,000 - 2,000 sq ft • Two-story building • House

Energy-Star Services Inc.'s reply
We look forward to working with you again in the future Anthony. Thank you for taking the time to write this review. We greatly appreciate it. ENERGY-STAR SERVICES
Heating System Installation or Replacement
pro avatar
Ali A.
Nov 10, 2018
·

Hired on Thumbtack

Hired on Thumbtack

Although I did not end up using them yet, I appreciated the professionalism when speaking with them and their follow up on the job. Their price for oil furnace maintenance was within range of competitors.

Details: Regular inspection or maintenance • Furnace • Basement • No problem; just need maintenance • Three-story building • House

Energy-Star Services Inc.'s reply
Thank you Ali. We really look forward to working with you!
Heating System Repair or Maintenance
Credentials
Background Check

Joshua LAYTON

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer a $58.00 diagnostic fee. The $58.00 diagnostic fee is waived when you opt to have the repair done. We offer FREE ESTIMATES for replacing existing heating & cooling systems. Energy-Star Services offers discounts and specials. Visit our website to view specials.

  • What is your typical process for working with a new customer?

    Energy-Star Services has a full office staff and you will get an immediate response. Once we receive your message we'll respond via chat. Our office staff will contact you to schedule a time and day for service. Our scheduling window is usually 3-4 hours. For example, your window could be between 1-4 p.m. Although we make every effort to accommodate specific time requests if possible. Our technician will give a courtesy call to let you know they're on their way for your convenience.

  • What education and/or training do you have that relates to your work?

    Energy-Star Services is Licensed, Certified, Bonded & Insured. Our Home Care Advisors & Specialists are always up to date with certifications and education.

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