FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
pricing (e.g., discounts, fees)? 1. Base rates: My services start at $70 per hour. The final price depends on the project scope and complexity. 2. Additional service fees: • Travel outside a 15-mile radius: $15–$25. • Waste disposal: $20–$50 depending on the volume. • Material purchases: cost of materials + 10% handling fee. 3. Discounts: • 10% discount for returning clients. • Seasonal promotions on select services. • Discounts on bundled services (e.g., multiple tasks in one visit). 4. Discount terms: Discounts are determined individually based on the project volume and timeframe. 5. Payment methods: I accept cash, bank transfers, and cards. Payment is due upon job completion unless otherwise agreed. 6. Guarantees and refunds: I offer a 30-day guarantee on my work. Refunds are available for valid claims regarding service quality. 7. Minimum job requirement: The minimum service charge is $100. 8. Potential additional costs: Any additional materials and delivery costs will be covered by the client.
- What is your typical process for working with a new customer?
1. Initial consultation (via phone or app). 2. Evaluation of the work and price estimate. 3. Scheduling the project and agreeing on the details. 4. Completing the work and confirming satisfaction with the client.
- What education and/or training do you have that relates to your work?
• Specialist Degree in Electronics (equivalent to a Master’s Degree). • Certified in the following U.S.-based programs: • OSHA 30 Hour Training Program – Construction Safety • GHS and OSHA Hazardous Communication • Lockout/Tagout Safety in the Workplace • Heat Stress/Heat Illness for Construction • RF Radiation Safety • Basic First Aid and CPR for Adults • Over 7 years of experience in handyman services, including furniture assembly, repairs, and installation of electrical and plumbing systems.