FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Base Rates: Provide base prices for various types of services, including per hour or per project. 2. Prices for additional services: Describe the cost of additional services, if any (for example, home visits, packaging disposal, etc.). 3. Discounts: Indicate what discounts are available (for example, for ordering multiple services, for regular customers, seasonal promotions, etc.). 4. Conditions of discounts: Define the conditions for providing discounts (for example, when ordering for a certain amount, on certain days, etc.). 5. Payment methods: Explain the available payment methods (cash, bank transfer, cards, etc.) and the possibility of installment plans, if available. 6. Warranties and returns: Explain the policy for guarantees and returns in case of dissatisfaction with the service. 7. Minimum order: If there is a minimum order amount or minimum operating time, please indicate this. 8. Possible additional costs: Inform about possible additional costs that may arise during the work (for example, the cost of consumables). Providing this information will help clients make an informed decision and avoid misunderstandings regarding the cost of services.
- What is your typical process for working with a new customer?
Initial acquaintance and consultation.
- What education and/or training do you have that relates to your work?
Specialized courses and trainings that teach assembly techniques. 7 years of work in the field of furniture assembly, working with various types of furniture and materials. A course on how to safely work with power tools and other assembly tools. Customer Positive Feedback and Recommendations.