FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no hidden fees. Before any work begins, I provide a clear estimate, so you know exactly what to expect.
- What is your typical process for working with a new customer?
We keep things straightforward and transparent from start to finish. First, we'll connect by phone or message to learn about your issue and schedule the appointment with a time that's works for you. When we arrive, we diagnose the issue and walk you through what's going on and provide an upfront price before starting any work. Once you approve, we complete the repair or service efficiently and cleanly.
- What education and/or training do you have that relates to your work?
I have professional HVAC training along with industry certifications and years of hands-on experience in the field. I'm trained and licensed to handle everything from diagnostics and repairs to full system installations, and I stay up to date with the latest equipment, technology, and energy-efficient solutions.