FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As an owner-operated business, I keep overhead low and pass those savings directly to my customers. Competitive pricing without cutting corners on quality.
- What is your typical process for working with a new customer?
I arrive within the agreed time window, collect a signed work authorization, diagnose the system, and provide a clear upfront quote before any repair begins.
- What education and/or training do you have that relates to your work?
5+ years of HVAC experience spanning field work and factory-level technical support. EPA 608 Universal certified with specialized training in high-efficiency heating systems. I stay current through ongoing education. This industry evolves fast and my customers benefit from that.