FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront flat-rate pricing with no hidden surprises. We do charge a dispatch and diagnostic fee to cover the cost of travel, evaluation, and professional troubleshooting time. We provide 1-10 yrs warranty. While we occasionally we offer free estimates for select projects or promotions, we believe in being transparent. Our goal is to provide honest evaluations, clear options, and fair pricing from the start.
- What is your typical process for working with a new customer?
We listen to the customer’s concerns, perform an on-site evaluation, explain the issue clearly, and provide upfront options before any work begins. It's not possible to give a price estimate over the phone in most cases as the electrical wiring are hidden behind the wall and there will be few variations. However we have some standard pricing for TV install, Fan Install, Light Fixture installs ranging from 175$ to 450$ depending on ceiling height, size of the TV/Fan/Light, difficulty to access the area , use of existing wiring and flexible appointment. Some of these jobs will need additional work and that only the tech onsite will be able to evaluate and provide additional pricing.
- What education and/or training do you have that relates to your work?
Our electricians receive ongoing technical , safety training and customer service trainings.