FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Virus and spyware/malware removal normally costs $90.00 to $145.00 Data recovery depends on the amount of data to be recovered and the condition of the media. The average cost is $140.00 but can go higher if there are complications
- What types of customers have you worked with?
Virus and malware removal is top on the list of common repairs. Data recovery is second. Electronic devices can and do fail. Redundant backup is a must in the computer industry.
- What advice would you give a customer looking to hire a provider in your area of work?
Ask questions. Be sure the answers make sense to you. Ask about work experience, training, safety of your data, etc. Some shops take a "shotgun" approach on repairs and simply reload or restore an operating system. Data backup must be discussed to preserve your information.