FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on the type of project, I will offer a free one hour consultation. Hourly rate depends upon the type of project (house sitting vs home staging- the rate will change)
- What is your typical process for working with a new customer?
For the more in-depth projects I offer a one hour consultation at no cost. During this time I get the chance to hear what the customer is looking for and together we develop a plan to meet their need. If we agree that we're a good fit, I take action on the plan! Some customers like to work closely with me and others let me do my thing. I'm adaptable and happy to work with the customer however they see fit! Some projects do not require a consultation therefore I just jump right in.
- What education and/or training do you have that relates to your work?
I'm a graduate of the University of Delaware with a degree in Human Services. I've been in the "helping" industry for 10 years. My previous work experience prior to starting my own business was in the non-profit industry. As most know, the non-profit industry requires you to wear many hats and be flexible. I've received extensive training in customer service.