Ace Hardware Home Services

Licensed

$99/service call

Estimated price

Select a service

Zip code

Type of heating system

Building height

Heating system problems

Responds within a day

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About

Our commitment to great customer service is what makes us unique. From our prompt appointments to our friendly and knowledgeable service technicians we strive to make every interaction convenient and professional.

Overview

Hired 9 times

Serves King of Prussia, PA

Background checked

License verified

70 employees

59 years in business

Business hours

SunClosedMon9:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Credentials

License verified

Contractor

License region: Philadelphia, PA

Background checked

Passed by Joseph Blazejewski on May 22, 2024.

Services offered

Type of heating system

Heating system problems

No problem, just need maintenance

No heat

Not enough heat

Unusual noises from inside

Building height

Single-level

Two-story

Three-story

Projects and media

Reviews

Customers rated this pro highly for punctuality, professionalism, and work quality.

Excellent 4.9

88 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Read reviews that mention:

Past Customer

2 weeks ago

•

From Google

Had an issue with a fuel leak from our burner. The technician arrived promptly and quickly diagnosed the issue. The repair was completed and everything was properly cleaned up. The leak has been fixed and everything is working well.

Ace Hardware Home Services's reply

Thank you so much for your 5-star review! We're thrilled to hear that our technician arrived promptly and efficiently resolved the fuel leak from your burner at Ace Hardware Home Services. We appreciate your kind words about our cleanup efforts too! It's great to know everything is working well now. We look forward to assisting you in the future!

Past Customer

2 weeks ago

•

From Google

Past Customer

2 weeks ago

•

From Google

Will was the tech for our recurring maintenance service. He was very polite and professional. Will was quick with the maintenance service and was finished in less than an hour. He took some extra time to answer a few questions I had, which is always appreciated.

Ace Hardware Home Services's reply

Thank you so much for your fantastic 5-star review, Rob! We're thrilled to hear that Will provided you with polite and professional service during your maintenance appointment at Ace Hardware Home Services. It's great that he took the time to answer your questions. Your satisfaction means a lot to us! Looking forward to serving you again!

Past Customer

2 weeks ago

•

From Google

Got fantastic service from Keith! He went beyond the scope of his duties to lend his expertise to other potential issues we had.

Past Customer

2 weeks ago

•

From Google

Ace hardware did a excellent job with everything they were also professional and made me feel very comfortable shout out to moeen and Jeff! Thank yall so much!

Ace Hardware Home Services's reply

Hi Tiffani! Thank you so much for your amazing 5-star review! We're thrilled to hear that Mooen and Jeff provided you with excellent service and made you feel comfortable. At Ace Hardware Home Services, we strive to offer the best for our customers, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge $99 for an HVAC service call, this covers both the trip charge and the time required to diagnose the issue or conduct a maintenance and cleaning. Our $50 trip fee for plumbing services is waived if we are hired to do the repair or installation work. Estimates for new HVAC systems, generators, and electrical projects are free of charge!
What is your typical process for working with a new customer?
All requested appointments are confirmed via phone call with our customer service team. You will receive text and email reminders for appointments as well.
What education and/or training do you have that relates to your work?
Certified master plumber with over 20 years' experience. 20 NATE Certified HVAC Service Technicians 8 HVAC Install Crews with over 200 years of combined experience 11 Trained and Certified Electricians