FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ACS Gutter Cleaning, we believe in transparent and competitive pricing for our gutter cleaning service. Our pricing is based on 3 simple factors that ensure you receive a fair and accurate estimate for the work required: 𝐆𝐮𝐭𝐭𝐞𝐫 𝐇𝐞𝐢𝐠𝐡𝐭, 𝐋𝐢𝐧𝐞𝐚𝐫 𝐅𝐞𝐞𝐭 and 𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐜𝐲 𝐨𝐟 𝐒𝐞𝐫𝐯𝐢𝐜𝐞. 𝐆𝐮𝐭𝐭𝐞𝐫 𝐇𝐞𝐢𝐠𝐡𝐭 and 𝐋𝐢𝐧𝐞𝐚𝐫 𝐅𝐞𝐞𝐭: Higher and longer gutter may require more time and effort to clean thoroughly. 𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐜𝐲 𝐨𝐟 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Regular gutter maintenance is often more cost-effective than one-time cleanings. We offer different pricing options based on the frequency of service to encourage proactive gutter care.
- What is your typical process for working with a new customer?
We understand the importance of clear communication and transparency, especially with first-time clients who may be unaware of our services. We strive to provide a simple and efficient service. Here's what it looks like: 1. After a gutter cleaning request is received, ACS Gutter Cleaning will arrive at the customer's property at the day and time scheduled. 2. A telescopic pole with a video camera attachment is used to inspect all gutters and downspouts surrounding the property. This typically takes between 15-30 minutes. 3. Once the gutter system has been inspected, the cleaner will contact the homeowner with their cleaning quote. 4. If the homeowners chooses to accept the quote, they are welcome to enjoy a same-day gutter cleaning if desired. Or have the option to schedule for a future date.
- What education and/or training do you have that relates to your work?
We have been utilizing gutter-vacuum technology for 3+ years! We've serviced all types of properties, from single family homes to apartment complexes to commercial office buildings and more. Our gutter-vac suction pole is extendable from 1 story up to 4 stories and we're happy to use it all!