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Joyland Roofing LLC
Joyland Roofing LLC

Joyland Roofing LLC

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Introduction: We're a family- and friends-operated company and have been providing quality workmanship and service since 1993. We're also GAF Certified Master Elite. We're pros with asphalt shingles, metal, rubber, and wood shakes. We install seamless gutters and gutter covers too. We love providing roofs that will stand the test of time, and we love going beyond what our customers expect from a roofing company. High standards of quality are a given with Joyland Roofing. Where we really shine is helping our customers navigate the "contractor world" successfully and easily. We literally take the worry out of hiring a roofer, because all our work is done by vetted & trained Joyland employees who understand and adopt our perspective of "our absolute best for our customers".

Overview

  • Hired 12 times

  • 20 employees

  • 27 years in business

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

  • Jan - Jun

Photos and Videos

9 photos

Reviews

Customers rated this pro highly for work quality, value, and punctuality.
Very good 4.6

16 reviews

5
81%
4
13%
3
0%
2
0%
1
6%

  • Alberta H.

    Gutter Installation or Replacement

    The gentleman was very polite and shared alot of good information with me. Took his time looking at the entire roof. Explained things to me. Since it was my first roof estimate I had a lot to learn

    Oct 14, 2017Verified

  • Bob W.

    Roof Repair or Maintenance

    Needed a repair done to my roof responded fast to the request and fixed the leak the same week. John was very efficient and polite. Joyland will will definately be considered for replacement of the roof.

    Jul 9, 2017Verified

  • John B.

    Joyland responded to an emergency within 30 minutes after a portion of my roof blew off in a wind storm. They secured the open area with a tarp (during severe wind) so there would be no additional damage to my house. Within days they secured needed permits and replaced my entire roof. The workmanship was excellent, cost reasonable and the crew was great to work with. All debris was removed and work areas were cleaned. These guys are great honest business people.

    Mar 23, 2018

  • Wayne S.

    Roof Repair or Maintenance

    The new style roof peak vent ended the leaking from the roof when having a heavy rain with heavy winds. The salesman identify the problem and the recommendation appears to be a good fix. The recommendation was the most inexpensive fix.

    Jun 29, 2017Verified

  • Scott M.

    Joyland roofing fixed my porch roof. It had old slate shingles on and the one corner had rotten wood underneath. They replaced the rotten wood and put new shingles on. They did an excellent job! I couldn't even tell that they were there until I looked at the roof!

    May 4, 2017
    Joyland Roofing LLC's reply

    Thanks Scott, that's a great compliment!

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?
    For small repairs & leak diagnostics: $150 gets us on site and gives 1/2 hr. to fix the problem. Any time in excess of that 1/2 hour is charged at $75 per hour. Roof replacements are estimated on a per-job basis for free.
  • What is your typical process for working with a new customer?
    We have an outstanding receptionist who takes calls and responds promptly to emails. When someone calls, she will answer questions and set up a time for a free consultation. An expert Joyland Consultant will arrive on time, do an entire roof inspection, listen for what the customer's goals & concerns are, and then advise on the best course of action. As soon as we are contracted to do the work, we put the job on the calendar, communicate pre-job details with our customer, order materials, and transfer details to the job foreman. On the day of the job, the foreman introduces himself and the crew, and work commences. There is a final-job inspection checklist filled out once work has been completed to ensure the highest quality work has been done.
  • What education and/or training do you have that relates to your work?
    Manufacturer certification (GAF MasterElite contractor, RPI EPDM certified) Angie's List Super Service provider, In-house installation training for all employees
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