Joyland Roofing LLC
It’s free with no obligation to hire
Hired 12 times
27 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
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Gutter Installation or Replacement
The gentleman was very polite and shared alot of good information with me. Took his time looking at the entire roof. Explained things to me. Since it was my first roof estimate I had a lot to learnOct 14, 2017Verified
Roof Repair or Maintenance
Needed a repair done to my roof responded fast to the request and fixed the leak the same week. John was very efficient and polite. Joyland will will definately be considered for replacement of the roof.Jul 9, 2017Verified
Joyland responded to an emergency within 30 minutes after a portion of my roof blew off in a wind storm. They secured the open area with a tarp (during severe wind) so there would be no additional damage to my house. Within days they secured needed permits and replaced my entire roof. The workmanship was excellent, cost reasonable and the crew was great to work with. All debris was removed and work areas were cleaned. These guys are great honest business people.Mar 23, 2018
Roof Repair or Maintenance
The new style roof peak vent ended the leaking from the roof when having a heavy rain with heavy winds. The salesman identify the problem and the recommendation appears to be a good fix. The recommendation was the most inexpensive fix.Jun 29, 2017Verified
Joyland roofing fixed my porch roof. It had old slate shingles on and the one corner had rotten wood underneath. They replaced the rotten wood and put new shingles on. They did an excellent job! I couldn't even tell that they were there until I looked at the roof!May 4, 2017Joyland Roofing LLC's reply
Thanks Scott, that's a great compliment!
- What should the customer know about your pricing (e.g., discounts, fees)?For small repairs & leak diagnostics: $150 gets us on site and gives 1/2 hr. to fix the problem. Any time in excess of that 1/2 hour is charged at $75 per hour. Roof replacements are estimated on a per-job basis for free.
- What is your typical process for working with a new customer?We have an outstanding receptionist who takes calls and responds promptly to emails. When someone calls, she will answer questions and set up a time for a free consultation. An expert Joyland Consultant will arrive on time, do an entire roof inspection, listen for what the customer's goals & concerns are, and then advise on the best course of action. As soon as we are contracted to do the work, we put the job on the calendar, communicate pre-job details with our customer, order materials, and transfer details to the job foreman. On the day of the job, the foreman introduces himself and the crew, and work commences. There is a final-job inspection checklist filled out once work has been completed to ensure the highest quality work has been done.
- What education and/or training do you have that relates to your work?Manufacturer certification (GAF MasterElite contractor, RPI EPDM certified) Angie's List Super Service provider, In-house installation training for all employees