FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price by the square foot. It varies depending on product for installation & color of stain for refinishing. Price for material is a set price provided by the supplier. My s.f. price varies anywhere from $2.50-$8.00.
- What is your typical process for working with a new customer?
After I get a get a call, email or text. I schedule an appointment to come out to give a proper estimate. I can look for any unseen problems that could arise & also measure up the square footage of room(s). Then also go over product & colors. Then I'll write a proposal & email or send it to you the customer. As long as everyone agrees on the proposal we can go ahead & schedule a date. I require 1/4 of the total payment at start of the job. I seal off the work area from the rest of the house. Keeping a clean & professional jobsite. Answering any questions you may have throughout the process. The customer may walk on the floor as the process is going on. The only time the customer cannot walk on the floor is during the sanding process & more so the finish coats for drying. If you have any questions please ask. Thank you!
- What education and/or training do you have that relates to your work?
I have over 20 years experience in the flooring industry.