If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hello! If you’re ready to hire, you’re in the right place. For estimates or quick questions, please reach out.
For over 11 years, I’ve helped homeowners and small businesses make technology work better. From computer repair and troubleshooting to Wi-Fi and network installations, structured cabling, smart-home technology, security cameras, TV and home theater installations, and custom IT solutions, I provide reliable, personalized service without the unnecessary complexity.
My goal is simple: provide practical, clean solutions that work well without making technology more complicated than it needs to be.
Whether you need help getting your home technology working the way it should, want a clean home theatre setup, or need a critical technology solution for your business, Gig-IT, LLC is here to help.
Overview
Current Top Pro
Hired 188 times
Serves Lititz, PA
Background checked
1 employee
11 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Service type
Usage type
Personal (Home)
Commercial (Office)
Device type
Computer
Router
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
118 reviews
5
99%
4
0%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Linda F.
Dec 2, 2025
•
Hired on Thumbtack
Jeff Powell came to my home, evaluated the problem with my PC and Windows 11. He answered all my questions easily and clearly. Gave me concise quotes on two paths to follow. Upgraded my computer and transferred data quickly. Fixed what needed to be fixed. Highly recommend him to anyone having computer issues.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Anthony K.
Aug 13, 2025
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Hired on Thumbtack
Jeff helped us service our home WiFi system. He was a pleasure to work with: professional, great communication and super knowledgeable. We’ll definitely be using Jeff again and highly recommend him to others.
Details: Personal (Home) • Network administration • Server administration • Router • My home, venue, etc.
Network Support Services
Tina M.
Nov 4, 2025
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Hired on Thumbtack
Jeff was exactly what I needed. He was prompt to respond and set up the appointment. Arrived on time and was quick to fix my issue. No padding the bill or making it seem worse. He was honest and fixed my problems quickly. My machines have never run more in sync!
Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc.
Network Support Services
Lori W.
Aug 31, 2025
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Hired on Thumbtack
Jeff helped us problem solve speed issues with our home network. He was very helpful and quickly figured out the issue. We would definitely work with him again. Really good guy!
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Connie W.
Aug 8, 2025
•
Hired on Thumbtack
Jeffrey stands out in the world of tech expertise. He is brilliant! I am so grateful for the system optimization he provided to my newly installed HP OmniDesk Desktop and monitor. If you need IT support, look no further than Jeffrey. Totally professional, totally qualified!!
Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.
Network Support Services
Credentials
Background Check
Jeffrey Powell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts for referrals and reviews.
What is your typical process for working with a new customer?
I like to discover the end result of what they truly want and work backwards from there.
What education and/or training do you have that relates to your work?
I have passed several IT related certifications and studied under several seasoned IT professionals.