FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing, here’s what a customer should know: Transparent Pricing: I provide clear, upfront pricing with no hidden fees, so you won’t be surprised when the bill comes. You’ll know exactly what to expect from the beginning. Hourly Rates vs. Fixed Fees: Depending on the job, I may offer hourly rates or a fixed price for the whole task. I’ll discuss this with you beforehand so there are no uncertainties. Discounts: If there are any special promotions, seasonal discounts, or bulk pricing for multiple services, I’ll let you know. I want to ensure you’re getting the best value. No Surprise Charges: If the job requires additional work or materials, I will always get your approval before proceeding with any extra costs. There are no surprise charges once the job is done. My goal is to make sure that the pricing is clear and fair, so you always feel comfortable and confident with the services you’re receiving.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves: Initial consultation – I listen to your needs and assess the job. Provide a clear estimate – I give you a transparent quote or pricing. Schedule the work – We agree on a convenient time. Complete the task – I carry out the work with care and efficiency. Follow-up – I ensure you’re satisfied with the results and offer any necessary support. I aim for smooth communication and quality service from start to finish!
- What education and/or training do you have that relates to your work?
I have extensive training in a variety of skills, including problem-solving, technical knowledge, and customer service. While I don't have formal education in the traditional sense, I am continually updated with the latest information to provide effective, reliable solutions.