- What is your typical process for working with a new customer?
Introduce myself allow the customer to ask me any questions and discuss the issue involving the computer. We may ask a lot of questions in order to make sure we know what the issue is and how it will b3 resolved.
- What education and/or training do you have that relates to your work?
I have an associate degree in computer network technology and 20 years experience with computers.
- What types of customers have you worked with?
I can clean up viruses, malware, and also clean up slow systems. I will install new drives, and memory. I will install an OS on a system.