GenServ Pro

Top Pro

$65/service call

(waived if hired)

Select a service

Zip code

Pipe issues

Repair urgency

Flooding status

Responds in about 17 min

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About

GenServPro: 30+ Years in Plumbing & HVAC! Expert, certified solutions for homes & businesses. We offer a broad range of services, from repair to installation, with a focus on quality, speed, and clarity in pricing. Available 24/7 for emergencies. Customer satisfaction guaranteed. Services: Plumbing repairs and installations, AC & heating services.

Overview

Current Top Pro

Hired 185 times

5 similar jobs done near you

Background checked

License verified

6 employees

10 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Services offered

Pipe issues

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media

88 photos

Projects and media

88 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

104 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Read reviews that mention:

Kim H.

Apr 10, 2025

•

Hired on Thumbtack

GenServPro was able to send a tech out at 9:30PM since no one would be home until after seven pm. When Joe arrived he was courteous and knowledgeable. We were glad that the hot water heater could be repaired and did not need to be replaced. He was able to repair it on the spot! He was done and gone by 11:30PM. GenServPro and Joe are on speed dial from now on!

Details: Repair • Leaks • Gas tank • Basement • House

Water Heater Repair or Maintenance

Kevin H.

Dec 9, 2024

•

Hired on Thumbtack

I had a pipe leaking outside of our home. Genserv Pro sent out a tech immediately and they showed up on time. The tech resolved it timely and was professional. I would definitely use their service again.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Lisa S.

Apr 10, 2025

•

Hired on Thumbtack

I was definitely nervous about the hot water tank issue. But Joe came in and figured it . We are up and running again. Gave some future maintenance tips. Was affordable and was a blessing.

Details: Repair • No hot water • Electric tank • Basement • House

Water Heater Repair or Maintenance

C. W.

Mar 24, 2025

•

Hired on Thumbtack

Came out same day to identify leak in my water heater. Friendly, responsive and professional. Will use again , if needed.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Water heater • House

Plumbing Pipe Repair

Nicole S.

Jan 29, 2024

•

Hired on Thumbtack

I want to make sure I post about a very grateful experience I had with Garcia. I hired him to fix a small slow leak and another bath issue in my house. He actually was able to come earlier than what was scheduled that I truly appreciated that he reached out. Once he started working, numerous other leaks occurred. I had rotten pipes and a nightmare ahead of me. He eased my mind, and was very dedicated to fixing the issues. He took his time and was very patient because I could tell it was a frustrating job that he had invested in. He worked long hours, just to make sure this would be completed and not to leave me without a bathroom. He is extremely professional, dedicated and a hard worker that I just want everybody to know that he is worth hiring. I have a very old house and my pipes are at least 100 years old, so this was not some easy task at hand. Garcia did a fantastic job and I will definitely be using him for other plumbing issues. I definitely felt like he cared about getting the work done correctly. I’ve had other issues with other contractors in the past that just want to be in and out and have left my house damaged. Garcia did a fantastic job. he kept me informed about all the things that needed to be done to fix the issue. I am very pleased, and want everybody to know he is worth hiring.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House

Plumbing Pipe Repair

Credentials

License

License type: Home Improvement Contractor

License state: PA

Background Check

Joseph Froio

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have a minimum service fee of $125, which covers the initial visit and evaluation. From there, we provide clear, upfront estimates before any work begins so there are no surprises. If you decide to move forward with the work, these fee is credited to the work performed.
What is your typical process for working with a new customer?
We start with an onsite visit to understand the issue or project in detail. After evaluating the situation, we provide a written estimate. Once approved, we schedule the work at a time that’s convenient, sometimes on the spot and complete it with professionalism and care.
What education and/or training do you have that relates to your work?
Our team has completed a 4-year Apprenticeship program along with OSHA 30 and OSHA 10 certifications. This training ensures we deliver quality work while maintaining the highest safety standards.