Mr. Rooter of West Chester, PA

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About

With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.

Overview

Hired 2 times

Serves Media, PA

Background checked

7 employees

26 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Projects and media

Reviews

Customers rated this pro highly for value, work quality, and professionalism.

Great 4.8

34 reviews

5

91%

4

6%

3

0%

2

0%

1

3%

Read reviews that mention:

Madhu K.

Sep 10, 2025

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Hired on Thumbtack

Mike, the technician was super great to work with. Very happy with the service.

Details: Yes, repair is urgent • Multiple drains have issues • Slow draining • House

Plumbing Drain Repair

Donna P.

Aug 20, 2025

•

Hired on Thumbtack

Same day service Professional and very punctual Great price too :)

Details: No, repair is not urgent • Only one drain has issues • Slow draining • House

Plumbing Drain Repair

Cassie O.

Jun 19, 2023

•

From Google

Mr. Rooter of West Chester, PA's reply

James B.

Jul 18, 2023

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From Google

I had a minor emergency with a leak and my information was passed to Mr. Rooter on a Saturday afternoon. Nick Slater proactively called me himself and was out at my house with a remedy within 2 hours, and full repair on the following Monday. He was extremely efficient and informative about the cause, resolution, what to look out for in the future and how I could handle it going forward. The process was completely painless and customer-centric, Nick himself was professional but also personable and seemed like an all-around good person. I already know that I will be a repeat customer for future routine work and any other plumbing needs and have already recommended to a friend. Awesome work.

Mr. Rooter of West Chester, PA's reply

Thank you so much for your kind words James! We're delighted to hear about your positive experience with Mr. Rooter and especially with Nick Slater. Nick is indeed a dedicated and highly skilled professional, and we are proud to have him on our team. Your detailed feedback about the speed, efficiency, and quality of Nick's work is greatly appreciated. It's heartening to know that his efforts to not only fix the problem but also to educate you about the issue and its future prevention have been well received. We strive to ensure every aspect of our service is customer-centric, professional yet personable - and we're glad this shone through during your emergency. We're also pleased that our response time met your expectations, especially given it was a weekend. Thank you once again for choosing us, and for already recommending us to a friend. We look forward to being your go-to resource for future routine work and any other plumbing needs.

Sire

Jun 15, 2023

•

From Google

Mr. Rooter of West Chester, PA's reply

Credentials

Background Check

Nick Slater

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.