FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing should be absolutely transparent and upfront. That being said, with certain projects there is almost always a worst and best case scenario. Depending on the project contacts could be drafted, protecting both the customer and the contractor. Before a job is started there should be clear expectations to both parties as to the cost.
- What is your typical process for working with a new customer?
I like to meet the customers at the agreed time, introduce myself and spend a few minutes understanding what it is that they are trying to accomplish and the reason for it. If there is a more beneficial way of getting said project accomplished that would be discussed as well.
- What education and/or training do you have that relates to your work?
At 18 yrs I graduated top of my class from a Vocational/Technical school in electrical. I worked for many years as a journeyman electrician in Mass. In the last few years I've been a property manager for several investors.