LeGrand Piano Services
It’s free with no obligation to hire
Current Top Pro
Hired 187 times
8 years in business
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Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Disinfect surfaces touched during the job
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I've hired a lot of people over the years for a lot of jobs (though only one other time for piano tuning - when I was seven, with my mother handling the communications & payments hah) and Ryan from LeGrand Piano Services was one of the friendliest, kindest, most professional (and most punctual - which counts for a LOT !) people I've ever asked into my home to help with anything. I usually dread the experience, for whatever reason, but he made it beyond easy - even our puppy loved him! With the pandemic happening, company - any kind of company - is extremely scarce (uncommon for me, and my wife, both) so when you ~need~ to hire someone for some home-based job, you're really, really hoping it's someone worth spending however much time of your day around - I guess after 6+ months spent indoors, with trips out kept to below a bare minimum - it takes on a bit more expectation & all, relevance, but even during better days it would make a big difference, so i wanted to start off by saying as much! Beyond the "social" aspect, so to speak, Ryan was extremely professional, an absolute 'pro' at the job he does, and it was very interesting to watch him (and hear!) him work. I have perfect pitch & the piano was such a joy to play when he was done that I almost could no stop, physically! He also fixed up many other minor issues without charging a cent above the (stated prior to even locking a date down for booking) price, answered all of my questions, and gave a ton of great advice for upkeep, minor changes in positioning & the room, even a simple DIY "fix" (or "change" more like) I could make if I wanted, in order to better ensure something else with the piano - and so on, so on - i could keep up like this for a while, probably. THAT'S the sign of a job well done (REALLY well done) - maybe I'm rambling too much, at this point, so I'll cut myself off, but I want to say thanks again to Ryan & Legrand Piano Services and if you're looking for your instrument tuned in the area, (or any of the other services provided) I couldn't recommend anyone more highly. And (god forbid, but just in case) if you're reading this during our ongoing (endlessly ongoing) time of coronavirus pandemic (I say all of this without any editorializing, as hard as it is, as it wouldn't do anyone any good to start down that road in a piano-services-review) all recommended & required precautions were taken/ followed. Being high risk (should I get the virus, it would get 'ugly', all the many doctors & nurses in my life have warned me) I particularly look for that & appreciate it when it's the case, & thus want to add a note at the end here if anyone else is wondering similarly. Ok, that's it, if you read this all, Kudos! for anyone else - TL:DR - Ryan & LeGrand Piano Movers were absolutely fantastic, both in their top-notch work & amicable professionalism. I couldn't recommend more highly should you need tuning (or other services provided), our piano has never sounded better & in the days & weeks since, I've been playing it more than 10x as much! Thanks !Aug 17, 2020Verified
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He rescued our Piano's improper tuning and annoying sound (by a piano store) and brought it back to its original sweet sound. He tuned it properly and we discussed why it had been wrong.Jul 30, 2020Verified
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Ryan was incredibly kind, friendly, and professional today while he visited my home and tuned my piano! He tuned my instrument extremely well and I could tell that he put much care and precision into his work. I am so grateful to have found his service and will definitely be calling him again when the time comes for another piano tuning. I would highly recommend his work!May 21, 2020Verified
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Ryan just finished tuning our piano yesterday. He was very diligent in following up and worked with our schedule. Wanted to have my dad’s piano tuned as a Christmas gift and he delivered. He was on time, very professional, and the end product sounds great. We will recommend him to anyone and will definitely reach out to him again for any tuning services we have.Dec 20, 2019Verified
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LeGrand Piano did a wonderful job on my over 100 year old piano. He suggested it needed another tuning in a month.Oct 6, 2020Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?-A portion of all proceeds is donated to charity supporting the developing world- STANDARD TUNING - $̶1̶4̶5̶ ($125 after discount) My tuning appointments include: - Fine-tuning - Cleaning and polishing of the piano - Free minor repairs and adjustments (up to 20 minutes) - Condition assessment - Complimentary performance optimization (Minor voicing and regulation adjustments) DOUBLE TUNING - $̶1̶9̶5̶ ($175 after discount) What is a Double Tuning and why does my piano need it if it hasn't been tuned in the past two years? Pianos go out of tune naturally over time. Once the pitch of a piano is more than 20c under (this usually takes about 2 years), it can't just be tuned normally. When strings are very out of tune, they don't stay put when tuned. (similar to what happens with new strings on a guitar.) If I were to start tuning, by the time I had gone through all the strings, they would have moved so much that the whole piano would need to be re-tuned all over again. Your piano has 200+ strings, and each of those strings is under 150-200 lbs of tension. That's roughly 20 TONS of tension. When one string is adjusted, it affects the surrounding strings as well. Pianos typically go flat over time, and so a major adjustment to the piano's pitch could be adding several hundred (or even thousands) of pounds of tension. The solution to this problem is to first start by bringing all the strings on the piano up to (and a little above) their target pitch. (The pitch-adjustment passes are basically just ballpark tunings) Once this is process is finished, the strings are much closer to their target pitch, and then I can start working on the fine-tuning. COMPLETE SERVICE PACKAGES Service Package: The Essentials This package is designed for pianos that have been tuned within the past two years but have other issues that need to be addressed for proper playing (such as sticking keys, regulation issues, buzzes and odd noises, voicing problems etc.) What's Included: • Concert-grade Fine Tuning • Voicing of the piano to improve the tone • 30 Minutes of free repairs so your piano functions properly • 30 Minutes of Action Regulation to address problems such as striking keys, difficulty controlling loud or soft, etc. • Cleaning the piano case, keys, and soundboard This appointment usually takes around 3 hours and is a flat rate of $250 (Value of $375) plus parking and tolls if applicable. Service Package: Standard This package is designed for pianos that have not been tuned in several years, or have been moved, and also have voicing, regulation, and other issues impacting its performance (Sticking keys, buzzes and odd noises, regulation problems from note to note, difficulty playing softly or quietly, etc.) What's Included: • Double Tuning to bring the piano up to Concert Pitch • Concert-grade Fine Tuning • Voicing of the piano to improve the tone • 30 Minutes of free repairs so your piano functions properly • 60 Minutes of Action Regulation to address problems such as striking keys, difficulty controlling loud or soft, etc. • Leveling of the keys • Mating and leveling the strings • Cleaning the piano case, keys, and soundboard This appointment usually takes around 4 hours and is a flat rate of $350 (Value of $525) plus parking and tolls if applicable.
- What is your typical process for working with a new customer?Once you've reached out to me, the next step is to find what days and times are usually best for you. Once we find a time, I can get you on the schedule and will take care of your piano at the appointment! During the appointment, I will take care of minor repairs and adjustments free of charge, and if there is any other work that might need to be considered, I'll let you know and we can go from there.
- What education and/or training do you have that relates to your work?As both a lifelong musician (I've been playing piano since 7 and I also perform professionally as a classical vocalist)and a Master Piano Technician, my expertise helps fellow pianists get the most out of their instruments. In addition to my training through the Piano Technicians Academy and Master Piano Technicians of America, I also studied Vocal Performance and Composition at California Institute of the Arts, Willamette University, and was recognized as a California Arts Scholar. I began to play piano at the age of seven and loved it since day one. Growing up, my parents actually had to ban me from the piano bench before school so we would get to class on time! Every time my parents would have a piano tuner over to service our Everett piano, I would watch intently and try to figure out what was going on. I've always loved figuring out how things worked, so there was a strong natural draw to piano technology. Throughout my high school days, I studied piano tuning and repair before attending and being certified through the Piano Technicians Academy. I founded LeGrand Piano Services in 2012 and have faithfully served the community ever since. I believe that music is an essential part of life and that the work I do helps to keep the music alive.