FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At MCS Garage, we approach project quotes with confidence, drawing on our experience and expertise to accurately estimate scope, cost, and timelines. We strive to offer fair and competitive fees, aiming to build long-term partnerships. Our commitment to value is reflected in our pricing, considering project complexity and resources. We believe in earning trust and loyalty through successful outcomes and tailored solutions. We foster open communication, creating a collaborative environment to ensure your expectations are met or exceeded. Our mission is to deliver excellence while building lasting relationships based on trust and mutual success.
- What is your typical process for working with a new customer?
At MCS Garage, we prioritize simplicity and ease for our customers. When you require garage door services, reaching out to us is straightforward. We aim to schedule a consultation at your earliest convenience. Our process is designed to be quick and efficient. A technician is promptly dispatched to assess your needs, provide a comprehensive evaluation, and offer a project quote. Following this step, our office diligently manages the work order, ensuring it is properly filed, signed, and scheduled according to your preferences and requirements. We're here to streamline the entire process for your convenience.
- What education and/or training do you have that relates to your work?
With a collective experience spanning over three decades in the trades and handyman industry, our team has honed its expertise, specializing in garage door operations for many years. We take pride in our commitment to ongoing education and training, ensuring that our skills remain at the forefront of industry advancements. Rest assured, we prioritize your safety and peace of mind. Our team is fully insured, ready to take on any project with the knowledge, skill, and dedication that comes from years of hands-on experience. Trust us to deliver quality results on every task we undertake.