FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For homes that have not been thoroughly cleaned on a regular schedule, an initial deep cleaning may be necessary. This allows us to bring your home to our highest standard before beginning service. To accommodate this, we offer two options: 1. Phased Deep Clean: We can break down the deep cleaning into segments over the first 2-4 visits, spreading the cost and work across your first few month of service. 2. One-Day Deep Clean: For a faster result, we can complete the entire deep clean in a single visit at a separate deep-clean rate. This gets your home ready for recurring service in just one day.
- What is your typical process for working with a new customer?
Our process is designed to be simple, fast, and transparent. Instant Quote: Just tell us which rooms you want cleaned, and we'll send you a detailed, no-obligation quote right away. Your Custom Plan: Based on your needs, we'll match you with the plan that's right for you. Your First Clean: We'll schedule your first cleaning and send you the name and photo of your dedicated professional before they arrive. Enjoy Consistent Service: After your first visit, your recurring cleaning schedule is set. You can relax knowing your home will be consistently clean on your chosen day and time.
- What education and/or training do you have that relates to your work?
Our professionals are thoroughly trained in advanced cleaning, sanitization, and disinfection techniques. We are committed to ongoing education to stay up-to-date on the latest best practices and safety protocols, so you can trust your home is in expert hands.