Scrubb

Top Pro

$73

Starting price

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Responds in about 1 min

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Introduction

Consistent, Clear, and Respectful Service You Can Trust Tired of the cleaning service roulette? We understand the frustrations: a revolving door of cleaners, communication lost in translation, or the disruption of late arrivals. At Scrubb, we've built our service to be different. As one of our satisfied clients raved, "The APP you use to let the client see a photo of you, your vehicle information, and your expected time of arrival is priceless. This shows you have a high level of respect, care, and concern for your clients." We believe in eliminating the uncertainty. With Scrubb, you can count on a consistent, professional team, crystal-clear pricing, and open lines of communication. We value your time, ensuring punctuality and a team that listens and understands your specific cleaning needs. Say goodbye to the stress and hello to a reliably sparkling clean home, delivered with the respect and transparency you deserve. Ready for a consistently excellent and stress-free cleaning experience? Contact Scrubb today for a personalized estimate and discover the difference.

Overview

Current Top Pro

Hired 143 times

1 similar job done near you

Background checked

8 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2021

Specialties

Cleaning type

Extra services

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Pets

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

107 reviews

5

95%

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3%

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Read reviews that mention:

Allan .

Oct 25, 2024

·

Hired on Thumbtack

We used them to do a whole house deep cleaning in preparation for putting our house on the market. They did a thorough job.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Just once

Scrubb's reply

That's wonderful to know! We understand how important a thorough deep clean is when preparing to sell your home, and we're so glad we could help. We wish you all the best with putting your house on the market!

House Cleaning

Dogu K.

Oct 15, 2024

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Hired on Thumbtack

Carmen did a fantastic job on sanitizing. However they did charge me extra $130 because the house was dirtier than expected but the final work is worth. I hope they will not charge me extra on their next visit as this will be regular cleaning

Details: 1 bedroom • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

Scrubb's reply

Thanks so much for your feedback! We're thrilled to hear that Carmen did a fantastic job with the sanitizing. Regarding the extra charge, we understand your concern. Deep cleans for initial visits, especially when a home hasn't been professionally cleaned recently, can sometimes require more time and effort than a regular maintenance clean. This is why, on occasion, an additional charge might be necessary if the initial condition is significantly different from what was anticipated. Now that the initial deep clean is complete, your subsequent regular cleanings should fall within the standard pricing. We appreciate your understanding and are glad you feel the final result was worth it. We look forward to providing you with consistent, excellent service for your regular cleanings!

House Cleaning

Suzanne M.

6 days ago

After an extensive search looking for a house cleaner, I chose SCRUBBS!! Prior to this decision, I was communicating with SCRUBBS though Thumbtack. I asked Dwayne for an in person meet and walk though. He had no problem making time in his schedule to do the meeting. During this meeting we discussed the fact that my home needed a deep clean to start fresh. We also discussed maintenance cleaning of weekly, bi-weekly or monthly, should I decide to move forward and hire SCRUBBS. Next, we discussed cost. The fee is more than fair and affordable!! Dwayne has impeccable work ethic and takes pride in his work. I am 100% sure that hiring SCRUBBS to clean my home was the best decision for my home and family!! Suzanne M. Grimes

Keegan b.

Aug 5, 2024

·

Hired on Thumbtack

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Just once

Scrubb's reply

House Cleaning

Derek S.

Jul 20, 2024

·

Hired on Thumbtack

It was great, and it made my apartment sparkle. There were still some areas that needed to be cleaned a little more thoroughly, like beneath the oven where there were some residual stains, and the cupboard doors, but all in all, it made the workload a lot more manageable and provided a great "reset". I would definitely order this service again should the need ever arise, but as of now I'm content with the service. Great quality and professionalism.

Details: 1 bedroom • 1 bathroom • Deep cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Once a month

Scrubb's reply

Thank you so much for your detailed feedback! We're so happy to hear that the cleaning made your apartment sparkle and provided a great "reset," making your workload more manageable. We also appreciate you pointing out the specific areas that needed a little more attention, like under the oven and the cupboard doors. This kind of specific feedback is incredibly valuable and helps us to ensure we're always improving and paying attention to every detail. We understand that you're content with the service for now, but we're delighted to know you would order from us again should the need arise. We strive for great quality and professionalism in every clean, and we look forward to the opportunity to make your apartment sparkle even more thoroughly in the future!

House Cleaning

Credentials

Background Check

Dwayne Henry

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparent pricing that delivers outstanding value. Here's what you should know: Customized Quotes: Every home is unique. I provide free in-home estimates to ensure your pricing is tailored to your specific needs and space size. Competitive Rates: My prices are competitive within the local market, and I strive to offer the best quality cleaning at a fair price. Upfront About Fees: I'll clearly outline any additional fees (e.g., deep cleaning, specialty services) before you book, so there are no surprises. Potential Discounts: Ask about current promotions! I may offer discounts for new clients, recurring services, or referrals. Important: I'm always happy to discuss pricing in more detail. Contact me for your personalized cleaning plan and estimate!
What is your typical process for working with a new customer?
My goal is to make getting a sparkling clean home as easy and stress-free as possible! Here's how I typically work with new clients: 1.Let's Connect: It all starts with a quick chat or message to understand your cleaning needs and priorities. 2.In-Home Estimate: I'll schedule a free visit to assess your space, discuss your specific wishes, and provide an accurate quote. 3Tailored Plan: Based on your needs and budget, we'll create a cleaning plan, including frequency, specific tasks, and any special requests. 4.Cleaning Day!: My team will arrive on time, equipped to transform your home. We're focused on detail and exceeding your expectations. 5.Feedback Welcome: Your satisfaction is my priority! Let me know how we did, and we'll adjust anything needed for future cleans.
What education and/or training do you have that relates to your work?
My commitment to delivering exceptional results stems from my unique background. While Scrubb began in auto detailing, our focus on precision and customer satisfaction led directly to our expansion into house cleaning. This translates into several advantages for my clients: Detail-Oriented Approach: Meticulously cleaning intricate car interiors honed my eye for detail, ensuring no corner of your home gets overlooked. Client-Centric Ethos: Scrubb's reputation was built on exceeding expectations. That same dedication powers my goal to leave your home sparkling and you absolutely delighted. Transferable Knowledge: My understanding of how different materials and surfaces require specialized techniques ensures safe and effective cleaning for your belongings. Commitment to Learning: While I may not have traditional cleaning certifications, I passionately pursue ongoing education in industry best practices, product safety, and innovative cleaning methods. The core values of Scrubb – meticulous care and unwavering client focus – are the foundation of my house cleaning services."