Kats Custom Embroidery (in PENN)

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Review Summary

Exceptional 5.0

(26 reviews)

This pro consistently delivers high-quality work with quick turnaround times. Customers appreciate their professionalism, responsiveness, and value. They often return with new projects and recommend the pro to others.

AI-generated summary of customer reviews

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Introduction

Located in Pennsylvania- most of my business is by mail. Custom orders are not overnight - please consider that. **New - if after 3 messages back and forth we will arrange a phone call. I am a one woman embroidery shop! Do you have a one piece job or 60 pieces, let’s talk! Clothes and totes and luggage and quilted items are my specialty but let’s not ignore towels (they need embroidery too!) Hope to talk to you soon. Kat

Overview

Hired 35 times

Background checked

1 employee

8 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Featured Projects

89 photos

Reviews

Exceptional 5.0

26 reviews

5

100%

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Read reviews that mention:

Alison S.

Jan 2, 2024

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Hired on Thumbtack

Working with Kats Custom embroidery was wonderful! We are a small landscaping business on the east coast of Pennsylvania and wanted to get our employees warm jackets with the winter with our logo and their names on them. We contact Kat and she was nothing but helpful, responsive, and did a FANTASTIC job on our jackets! Everyone was extremely happy with them and I highly recommend her!

Details: 11 - 20 pieces • Jackets • Cotton / cotton blend • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Embroidery

Andrea r.

Nov 21, 2023

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Hired on Thumbtack

I wanted to get military patches sewed onto a hat for a Christmas gift. Unfortunately, due to an error on my part, the patches were way too big for the hat. Kat was patient waiting for the items to arrive and even though I really wanted to make this work and thought maybe cutting the patches to make them smaller, she knew that it would not turn out good. Instead of doing the project just to make some money, she was honest with me and let me know here professional opinion. I highly recommend Kats Custom Embroidery. I will definitely use this company for any future embroidery projects I may have.

Details: 1 piece • Hats • Cotton / cotton blend • Remotely (phone or internet)

Embroidery

Patti B.

Nov 3, 2023

Kathleen made business polo shirts for my company. The logo was perfect, the embroidery was beautiful and the shirts were a very good quality. She's been my go to for several years now. I highly recommend her!

Jessica B.

May 28, 2024

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Hired on Thumbtack

Kat was awesome. Was very patient as our team decided on the logo and shirts we wanted embroidered and had great response time. We loved the way the polos came out and will definitely be back with more shirts when the time comes!

Details: 4 pieces • Shirts • Polyester • Remotely (phone or internet)

Embroidery

Tyler T.

Apr 9, 2024

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Hired on Thumbtack

Kat was quick to respond and the turn around time for her to embroider my company logo on my vest was very fast. I appreciate the quick work and the vest looks great! Thanks again, Kat

Details: 2 pieces • Jackets • Shirts • Nylon • Polyester • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.

Embroidery

Credentials

Background Check

Kathleen Basilone

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I am not happy until my customer is happy. I will let you know if I think that idea may not translate from paper to stitch. I will not yes you just for business.
What is your typical process for working with a new customer?
Conversation- picture, digitization, approval and sew out.
What education and/or training do you have that relates to your work?
I am primarily self taught but have taken some courses at my local sewing shop. I never stop learning.