FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is carefully structured to reflect the value, quality, and comprehensive support we offer to all of our customers. We build customized packages that include the essential features you need at a lower price point.
- What is your typical process for working with a new customer?
1. First, we'll schedule a brief consultation to understand your specific needs and goals. 2. Onboarding & Setup: Once you provide your needs and information, we'll officially onboard you as a potential client and develop a tailored proposal outlining the scope of work and a clear timeline. 3. Project/Service Delivery: Once you accept our proposal, our team will then begin delivering the agreed-upon services. We'll provide regular updates and stay in close communication throughout the process to ensure everything is on track and to address any questions you might have. 4. Review & Feedback: Upon completion, we'll schedule review sessions to gather your feedback. This helps ensure we're meeting your expectations and allows us to make any necessary adjustments. 5. Ongoing Support: After the project is complete, we provide ongoing support to help you get the most out of our services. We're always available to answer further questions, offer assistance, or discuss new opportunities.
- What types of customers have you worked with?
On the residential side, we work with homeowners to help them maintain and improve the value and curb appeal of their properties and save time on cleaning the interiors. Common projects for these customers include: House washing: Removing mold, mildew, and dirt from siding, brick, and stucco. Driveway and sidewalk cleaning: Eradicating oil stains, grime, and algae to restore surfaces. Deck and patio cleaning: Preparing wood and concrete surfaces for sealing or simply refreshing outdoor living spaces. Fence restoration: Cleaning and brightening wood, vinyl, and other types of fencing. Pre-sale preparation: Assisting homeowners and real estate agents with a deep clean to boost a property's marketability. For our commercial clients, we provide tailored pressure washing and interior cleaning services to maintain a clean and professional appearance. Our business-to-business customers include: Property management companies: We work on multiple buildings or units, providing routine maintenance on sidewalks, building exteriors and interiors, and common areas. Retail and storefront owners: We offer services to remove gum, dirt, and graffiti from building facades, signs, and sidewalks to keep their storefronts inviting. Restaurants: We provide specialized cleaning for patios, dumpster pads, and receiving areas to meet health and safety standards. Apartment complexes: Our team cleans breezeways, concrete pathways, and building exteriors and interiors for property managers.