FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. For cancellations made within 24 hours of the scheduled time, a 15% cancellation fee applies. We also offer discounts for recurring customers or large-scale projects.
- What is your typical process for working with a new customer?
We begin by discussing the customer's needs during a consultation, followed by a detailed estimate. Once the customer approves, we schedule the job and provide regular updates throughout the project.
- What education and/or training do you have that relates to your work?
Our team includes licensed and experienced plumbers with comprehensive training in residential and commercial plumbing services.