FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Castro Builders, we believe in delivering exceptional value, not just the lowest price. While our quotes may not always be the cheapest, we firmly stand by the principle that "you get what you pay for." We prioritize quality craftsmanship, attention to detail, and customer satisfaction in every project. That said, we understand the importance of working within your budget. We’re committed to collaborating with you to find solutions that meet both your financial and project goals, ensuring the work is done right the first time.
- What is your typical process for working with a new customer?
We start by scheduling an introductory call or meeting to get to know you and your project. During this conversation, we’ll carefully review the details and expectations to ensure we're on the same page. We'll go over every aspect of the project—down to the finest measurements—to make sure everything is set up for a seamless and efficient process from start to finish.
- What education and/or training do you have that relates to your work?
With over a decade of experience since our founding in 2011, and many more years of industry expertise beforehand, we bring a wealth of knowledge and skill to every project we undertake.