Dirty Deedz Cleaning Crew LLC

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About Dirty Deedz Cleaning Crew LLC

hired 22 times on Thumbtack

How does your service stand out?

Because we take pride in what we do, we make sure everything gets touched; ceiling fans, inside sofas, woodwork, corners, etc. All the areas that tend to get neglected, we remember!

What do you enjoy about the work you do?

The end result. We take pride in what we do. There's nothing better than getting that call when the customer comes home to say "WOW!! You did a great job!"

Location

Philadelphia, PA 19136

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Reviews

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  • 4/5 stars Junk Removal Verified Review

    Could not make it on the day we set up for junk removal, however when they did come, Kathleen & her team were very professional, very fast and extremely nice! I definitely recommend them & will use them again in the future if need be.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on September 30, 2012

    My pleasure! You didn't leave us a lot of work!

  • 1/5 stars

    First let me say, the system required a star rating, which a one star is even too high for the level of service provided.
    I am not sure how this lady is in business. She never showed for an appointment on Saturday, 8/4/12. The customer had to contact her to see where she was, to which she responded much later claiming to have been in a car accident. She stated she would call as soon as the police left. It is nearly 48 hours after she made that statement and has yet to call. The appointment set was not just for a standard cleaning, it was for a cleaning to prep for a party. You were hired because we trusted that a cleaning company could help eliminate some of the stress in preparing for a party but you only created more stress by not showing up or calling at all. You are a disgrace!!!!! When you attempt to dispute my experience, attach a copy of the police report

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on August 6, 2012

    I contacted the customer several times, via the email I was originally contacted through, to let her know our situation 3 or 4 times, which there was no phone number available on. I can't control the situation, and as soon as I get a copy of the dc#, I will happily provide it. (no one was injured, by the way). I have made several attempts to reschedule, all of which have been unanswered. Again, we apologize for the inconvenience and was happily offering a free cleaning to show good faith. I did respond to all communication, including returning a call, that was unanswered. I have nothing to dispute, as you clearly stated why we were unable to keep the appointment.

  • 1/5 stars

    On 3/15/12 my friend and I purchased as a gift a voucher from Dirty Deedz CLEANING CREW for 3 hours of cleaning. The gift was redeemed by our friend on 5/10/12 and once the job was done my friend and I were informed that the crew came and did not in fact stay for 3 hours. When i emailed the owner Kathleen she stated that normally they send out 1 person to clean for 3 hours so since she sent out 2 people they would only stay for an hour and a half. I beleive this is a lie b/c a cleaning crew does not consist of just 1 person and for them to claim that the cleaning would be for 3 hours is very misleading. Kathleen is very delusional when trying to confront her about this issue via email and not willing to fess up to being vague and misleading. She could have explained this when we purchased the voucher just as she explained it to us AFTER she got over on us. Im sure she will reply back to this post with the same BS. She keeps trying to overshadow it by pointing out that our friend was happy with the work which she was and she said this is not the fault of the cleaners, but she was disappointed that they didnt stay for the time requested. The fault is with the owner and the false advertisement. I would advise anyone to go with another company. There are other companies that do great jobs cleaning that wont mislead you. Good luck to all!

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on May 12, 2012

    I am sorry you are confused about the deal. 3 hours is 3 man hours, which is a basic rate at which cleaners base their charges. 3 hours can be performed by one person in 3 hours, two people in 1.5 hours, and three people for 1 hour. Everyone in this industry charges per man hour. The two girls who went to your friend's house were there for 2 hours (which is 4 man hours) and the job was completed, your friend was thrilled. Im sorry you felt mislead, 3 hours is 3 hours from Dirty Deedz Cleaning Crew.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Unbelievably thorough! The crew from Dirty Deedz cleaned in spaces that I hadn't even known existed. They were friendly, thorough, and went above and beyond what was requested. I requested the crew since I was moving out of my apartment, and needed it to look spotless for the next renter. The place was perfect.

    Dirty Deedz is the equivalent of the "magic eraser" to living spaces.

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on May 7, 2012

    Im glad the girls took care of everything for you!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Quick and attentive. Nothing was too much to ask.

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on May 7, 2012

    :-)

  • 5/5 stars House Cleaning (One Time) Verified Review

    Great work and very caring employees!

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on May 7, 2012

    Im so happy to hear!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Couldn't be happier! My house looks fabulous and Kathy was wonderful. Would absolutely use them again.

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on July 10, 2013

    Thank you!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Thank you for getting my house back to normal after my bathroom renovation. With every inch of my house covered in dust, I was very overwhelmed. (I don't think they cut a single tile outside, or used a single tarp.) You took care of everything, from undernearth the furniture the our cluttered tables. Now I can breathe again, walk around without shoes, and focus on the things I want to get done.

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on May 7, 2012

    Thank you~

  • 5/5 stars

    She made my house SHINE, extremely professional, honest and friendly.

    Kathleen P. from Dirty Deedz Cleaning Crew LLC replied to this review on May 7, 2012

    :)

Question and answer

Q. Do you have a standard pricing system for your service? If so, please share the details here.

A. I think our pricing plan is simple and competitive. 2 girls at $50 an hour work as a team to complete most homes' initial cleanings between 2-3 hrs, top to bottom!

Q. How did you get started doing this type of work?

A. I'm a single-mom of 15yo and 6 yo boys. I was commuting an hour each way to work, to sit behind a desk for 9. I was missing their lives. I wanted to do something I was good at and enjoyed, and since Ive been cleaning since I could walk, in what better area to start a business?!

Q. What types of customers have you worked with?

A. Move-ins/outs, post-construction cleanings, office cleanings, and spring cleanings.

Q. Describe a recent project you are fond of. How long did it take?

A. A frat house mom called, as her son had just moved into "Animal House". 3 girls in 3 hours turned the party haven into a house of study.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. Ask all the questions...make sure you are hiring a service that does all the work you want. Communication is key. Some companies charge extra for windows, ovens, refrigerators.

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