Dirty Deedz Cleaning Crew LLC

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Introduction: Because we take pride in what we do, we make sure everything gets touched; ceiling fans, inside sofas, woodwork, corners, etc. All the areas that tend to get neglected, we remember! The end result. We take pride in what we do. There's nothing better than getting that call when the customer comes home to say "WOW!! You did a great job!"

Overview

Hired 22 times

14 years in business

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17 photos

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Reviews

Good 4.1

10 reviews

5

70%

4

10%

3

0%

2

0%

1

20%

Lillie W.

Sep 30, 2012

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Hired on Thumbtack

Dirty Deedz Cleaning Crew LLC's reply

My pleasure! You didn't leave us a lot of work!

House Cleaning (One Time)

Justice W.

May 11, 2012

On 3/15/12 my friend and I purchased as a gift a voucher from Dirty Deedz CLEANING CREW for 3 hours of cleaning. The gift was redeemed by our friend on 5/10/12 and once the job was done my friend and I were informed that the crew came and did not in fact stay for 3 hours. When i emailed the owner Kathleen she stated that normally they send out 1 person to clean for 3 hours so since she sent out 2 people they would only stay for an hour and a half. I beleive this is a lie b/c a cleaning crew does not consist of just 1 person and for them to claim that the cleaning would be for 3 hours is very misleading. Kathleen is very delusional when trying to confront her about this issue via email and not willing to fess up to being vague and misleading. She could have explained this when we purchased the voucher just as she explained it to us AFTER she got over on us. Im sure she will reply back to this post with the same BS. She keeps trying to overshadow it by pointing out that our friend was happy with the work which she was and she said this is not the fault of the cleaners, but she was disappointed that they didnt stay for the time requested. The fault is with the owner and the false advertisement. I would advise anyone to go with another company. There are other companies that do great jobs cleaning that wont mislead you. Good luck to all!

Dirty Deedz Cleaning Crew LLC's reply

I am sorry you are confused about the deal. 3 hours is 3 man hours, which is a basic rate at which cleaners base their charges. 3 hours can be performed by one person in 3 hours, two people in 1.5 hours, and three people for 1 hour. Everyone in this industry charges per man hour. The two girls who went to your friend's house were there for 2 hours (which is 4 man hours) and the job was completed, your friend was thrilled. Im sorry you felt mislead, 3 hours is 3 hours from Dirty Deedz Cleaning Crew.

Jill G.

Aug 6, 2012

First let me say, the system required a star rating, which a one star is even too high for the level of service provided. I am not sure how this lady is in business. She never showed for an appointment on Saturday, 8/4/12. The customer had to contact her to see where she was, to which she responded much later claiming to have been in a car accident. She stated she would call as soon as the police left. It is nearly 48 hours after she made that statement and has yet to call. The appointment set was not just for a standard cleaning, it was for a cleaning to prep for a party. You were hired because we trusted that a cleaning company could help eliminate some of the stress in preparing for a party but you only created more stress by not showing up or calling at all. You are a disgrace!!!!! When you attempt to dispute my experience, attach a copy of the police report

Dirty Deedz Cleaning Crew LLC's reply

I contacted the customer several times, via the email I was originally contacted through, to let her know our situation 3 or 4 times, which there was no phone number available on. I can't control the situation, and as soon as I get a copy of the dc#, I will happily provide it. (no one was injured, by the way). I have made several attempts to reschedule, all of which have been unanswered. Again, we apologize for the inconvenience and was happily offering a free cleaning to show good faith. I did respond to all communication, including returning a call, that was unanswered. I have nothing to dispute, as you clearly stated why we were unable to keep the appointment.

Liz S.

Sep 26, 2010

She made my house SHINE, extremely professional, honest and friendly.

Dirty Deedz Cleaning Crew LLC's reply

:)

Doven C.

Jan 23, 2012

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Hired on Thumbtack

Great work and very caring employees!

Dirty Deedz Cleaning Crew LLC's reply

Im so happy to hear!

House Cleaning (One Time)

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I think our pricing plan is simple and competitive. 2 girls at $50 an hour work as a team to complete most homes' initial cleanings between 2-3 hrs, top to bottom!
How did you get started doing this type of work?
I'm a single-mom of 15yo and 6 yo boys. I was commuting an hour each way to work, to sit behind a desk for 9. I was missing their lives. I wanted to do something I was good at and enjoyed, and since Ive been cleaning since I could walk, in what better area to start a business?!
What types of customers have you worked with?
Move-ins/outs, post-construction cleanings, office cleanings, and spring cleanings.