FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a sliding scale for low-income individuals. Our hourly charge is $120.00. All Copay's must be paid prior to services.
- What is your typical process for working with a new customer?
We ask that you submit a photo of front and back of your insurance card. We send your insurance card to our billing department for verification and identify copay amount. We schedule you for an intake once insurance has been verified. We guarantee same day appointment and a 24 hour response.
- What education and/or training do you have that relates to your work?
Counseling on the Hill, LLC have Licensed professionals providing counseling services ranging from License Professional Counselors, License Clinical Social Workers as well as individuals with PhD's.