Hammer & Beam Builders
Hired 10 times
12 years in business
Cash, Check, Credit card, Square cash app, Venmo
, , , , ,
Customers rated this pro highly for work quality, professionalism, and value.
Read reviews that mention:
Fence and Gate Installation
Fence and Gate Installation
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that this is a competitive market and do everything we can to give the customer the best value possible. We use a system we call price transparency. We want the customer to know all the costs associated with the job so that they know where their money is going. We do this by first gathering detailed information about the job and then build an accurate quote before we start of the project. Everything that we anticipate doing will be stated clearly on the quote and final bill. We also keep the customer informed every step of the way during the job so they can steer the cost as much as possible. Lastly, we are skilled craftsman and plan thoroughly which results in less waste and less material costs for the customer.
- What is your typical process for working with a new customer?
We like to get know our customers and value communication. We think communication is the cornerstone of any job we take on. For small jobs and standard repairs we may be able to gather enough information about the job over the phone. Most of the time however, we prefer to meet the customer at the job site and go over in detail what they want done. From there, we complete the planning on our side and maintain correspondence with the customer to answer questions or possible work changes as they come up. Depending on the size of the job, we may put together a small presentation on the work before we begin to make sure we are all on thinking the same. We also like to use technology to make the communication process as easy as possible and bring a laptop with us with planning ideas and information to share with the customer. Even for small projects and light renovations coming up with a clear design plan is essential. We have design programs and plenty of digital idea books to help make this stage easier.
- What education and/or training do you have that relates to your work?
The average craftsman at H&B has 10 years of experience in the construction field. Everyone here has a philosophy on being a craftsman that revolves around mastery of the trade. Under our belts are many hours of apprenticing, trade schools, college, and on the job training. You'd be hard pressed to find a situation or technique that someone on the team hasn't already experienced. If you can dream it, we can build it. If it can be fixed we can fix it. If it can't be fixed, we can replace it.