FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Tri-State Junkers pricing is based on volume (how much space your items take) plus any disposal fees for special items. We offer quick photo quotes and upfront pricing. Extra fees may apply for mattresses, tires, TVs/e-waste, heavy materials (concrete/shingles), stairs/long carry, and after-hours/holiday service. Discounts available for curbside pickup and bundled loads.
- What is your typical process for working with a new customer?
Text us photos of what you need removed and your address. We’ll reply with a fast flat-rate quote and pickup window. When we arrive, we confirm the load, safely remove everything, and sweep up the area. Payment is due once the job is completed, and we dispose of items responsibly whenever possible.
- What education and/or training do you have that relates to your work?
We have strong experience in transportation, load securement, and safe handling of heavy items. We follow careful lifting practices, protect floors/walls when needed, and secure every load properly for safe hauling and disposal.