- What should the customer know about your pricing (e.g., discounts, fees)?
So we consider ourselves middle of the road when it comes to pricing. We do offer different discounts throughout the year. There are some out there that will be cheaper but most likely in the end you will not be getting a properly installed roof, and the materials you need to insure that it is. You will get some that will be a lot higher than us, and you still have the chance of inferior work. It’s a touch choice!!!
- What is your typical process for working with a new customer?
It all starts with a phone call. Set up an appointment, and go from there. Normally depending on the job we can have an estimate for you on the spot. Repairs sometimes can be a little different where as certain materials may be needed but most times can also be a same day fix. We try to be as hassle free as possible… so however you need the process to go we will accommodate. Alot of times for roof replacement and siding the customers are not at home and we email an estimate to them. No more than 2 weeks to completion from signing date most of the time as well. Material and weather depending.
- What education and/or training do you have that relates to your work?
We have a variety of training in single ply commercial roofing, Asphalt shingles, Standing seam metal, the list goes on. On top of that we are OSHA trained and have numerous certifications for certain equipment needed at times.