FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don't know that it is complicated, but I figure the price on the number of animals, the amount of care, if they need meds, if they need walked or have a fenced area, if I have to do waste clean up. Things like that determine my rate. My clients feel I have very reasonable rates. When you take into consideration I am there the entire time and your other option is x amount per visit or a kennel.
- What is your typical process for working with a new customer?
I always do a meet and greet with the client and the animals. I spend time interacting with the pets. I also take notes on what their routine is and any other important information. Usually this meeting takes anywhere from 1/2 hour to an hour.
- What education and/or training do you have that relates to your work?
To be honest nothing but a love of animals and lots of hands on experience.