FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every estimate is based on a written scope — not just a price. We walk your slab first and quote around square footage, prep needs (grinding, crack repair, moisture testing), and the coating system you choose. There are no surprise add-ons: layers, finish, timing, and exclusions are spelled out before we start. ****************************************************
- What is your typical process for working with a new customer?
It starts with a free project review — either a quick call or an on-site look at the slab. We check for cracks, moisture risk, and how you actually use the space, then walk you through system options. Once you approve the scope, most garages are a one- to two-day install: grinding and repairs on day one, then the coating build. You're usually walking on it within 24 hours and parking on it in about three days.
- What education and/or training do you have that relates to your work?
We're a dedicated flooring contractor based in Pittsburgh, with hands-on training in surface preparation, epoxy and polyaspartic coating systems, and concrete diagnostics (moisture and crack assessment). We run every job ourselves — no subcontracting — so the same trained crew handles prep through topcoat on every project.