FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are too many variables to give an itemized list, however our pricing is fair and comparable to market standards.
- What is your typical process for working with a new customer?
After getting measurements and project requirements we generate a preliminary estimate. If we need more information or need to see the site we can travel to the home or business or have the client share a virtual tour. If needed we will tweak the quote and schedule an install date. If we are to purchase materials we verify the choice and take a deposit, order and pick up materials and transport them to the job site. Following the completion of the project we submit the final invoice and take payment for the balance due (check, cash or money order...we are not set up for credit cards).
- What education and/or training do you have that relates to your work?
20 plus years experience. CRI certification. Training classes offered by manufacturers.