FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Guardian Roofing & Siding, we believe in full transparency. Our pricing is based on the exact scope of work, materials, and installation requirements—no hidden fees or surprise costs. We do offer first-visit savings opportunities for homeowners who are ready to move forward, along with multiple system options to fit different budgets. Every proposal is clearly broken down so you understand exactly what you’re getting and why. Our goal is to provide the best value, not just the lowest price, by combining high-quality materials with proper installation.
- What is your typical process for working with a new customer?
Our process is simple, professional, and designed to make things easy for you: Initial Consultation – We meet at your home, discuss your concerns, and inspect the exterior system. Full Inspection – This includes roofing, ventilation, and any related components to identify current and potential issues. Education & Options – We walk you through what we found and present clear solutions (not just one option). On-Site Estimate – You receive a detailed proposal the same day. Project Scheduling – Once approved, we coordinate timing and logistics with you. Installation & Cleanup – Our team completes the job efficiently while protecting your property. Final Walkthrough – We ensure everything meets our standards and your expectations.
- What education and/or training do you have that relates to your work?
Our team is trained in manufacturer-certified installation systems, including top-tier programs like Owens Corning Platinum-level systems. We focus heavily on: Proper installation techniques (not just materials) Ventilation and system performance Ongoing training and field development Staying current with industry best practices We don’t just install roofs—we install complete systems backed by manufacturer warranties and proven processes.