FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the type and size of furniture, fabric material, overall condition, and cleaning needs. We believe in fair, transparent pricing with no surprises. Share a few photos of your furniture, and we'll be happy to provide a free, personalized quote before scheduling your cleaning.
- What is your typical process for working with a new customer?
We start by learning about your furniture and what you'd like cleaned. After reviewing photos and discussing any stains, odors, or special concerns, we provide an estimate and arrange a convenient appointment. When we arrive, we inspect the fabric and its condition, explain our cleaning approach, and carefully perform the appropriate treatment. We finish with a final inspection and share helpful drying and aftercare recommendations.
- What education and/or training do you have that relates to your work?
Our cleaning approach focuses on understanding different upholstery materials, fabric care requirements, cleaning chemistry, and proper equipment use. We pay close attention to fabric identification, product compatibility, stain treatment, moisture control, and appropriate cleaning techniques. We believe that careful preparation and choosing the right method for each material are essential to delivering quality results.