- What should the customer know about your pricing (e.g., discounts, fees)?
I will never be the cheapest guy in the market good materials don't come cheap and I believe in doing the job right
- What is your typical process for working with a new customer?
I come out and look at the job you have and listen to you to see what you're trying to accomplish and then I tell you what's feasible to make things structurally sound and not create more problems down the road with the budget provided
- What education and/or training do you have that relates to your work?
I've been privileged enough to acquire amount of knowledge over the 10 years I spent working for masters of the trade where brass for gold was not an acceptable solution