FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Total bill is calculated by total hours worked + supplies needed for the job
- What is your typical process for working with a new customer?
We start by gathering details about the move, including locations, inventory, access, and timing. From there, we provide a clear estimate based on the information provided. Once approved, we confirm the move date, send preparation tips, and stay in communication leading up to moving day. On the day of the move, our team arrives on time, protects the home and furniture, completes the job efficiently, and does a final walkthrough to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained through hands-on experience in professional moving, packing, furniture protection, and safe lifting techniques. We follow industry best practices for wrapping, loading, and securing items to prevent damage. We continuously refine our process to improve efficiency, safety, and customer experience on every job.