FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair and transparent pricing. We offer a flat rate or an hourly rate, depending on the scope of your project. We're always happy to discuss your budget and find a solution that works for you. There are no hidden fees—what we quote is what you pay.
- What is your typical process for working with a new customer?
Our goal is to make the process as smooth and stress-free as possible. Here’s how we typically work with a new customer: Free Consultation & Quote: We'll start with a free consultation to discuss your specific needs and project details. This helps us understand your goals and provide you with an accurate, no-obligation quote. Scheduling: Once you approve the quote, we'll work with you to find a convenient time to schedule the job. We're flexible and can accommodate your timeline. Project Completion: On the day of the job, we'll arrive on time, ready to work efficiently and professionally. We’ll keep you updated on our progress. Final Walk-Through: After the work is done, we'll do a final walk-through with you to ensure everything is completed to your satisfaction.
- What education and/or training do you have that relates to your work?
My training began with hands-on experience working alongside my dad, who taught me the importance of hard work, attention to detail, and putting the customer first. This early mentorship gave me a strong foundation in the moving and junk removal industry. Beyond that, I am committed to ongoing training in safety protocols and the latest best practices to ensure we handle every project efficiently and securely.