FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to each project based on its complexity and scope. Competitive flat-rate or hourly pricing depending on the service. We occasionally offer seasonal promotions or referral discounts—feel free to ask!
- What is your typical process for working with a new customer?
We start with an on-site visit to understand your needs. From there, we provide a clear quote or proposal, answer any questions you might have, and get you scheduled. Throughout the process, we prioritize clear communication and timely updates.
- What education and/or training do you have that relates to your work?
Our team has a mix of formal training, industry certifications, and hands-on experience. We stay current with industry trends through ongoing education, workshops, and professional development, ensuring you get high-quality, up-to-date service.