FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
That with every price quote it includes bath, brush out, nail trimming, ear cleaning, and a breed specific hair cut to the customer's liking.
- What is your typical process for working with a new customer?
I prefer to do a phone consultation first, then set up when we can meet on a day and time that both fits or schedules then a 2 days prior to the appointment day I will give the client a friendly reminder of the appointment. Then show up 10 minutes early to go over any changes that they might have then get the job done, leave and thank them for their time.
- What education and/or training do you have that relates to your work?
I attended petsmart grooming school then I worked for that specific company for 7 years before I realize I could do more for the customer at a small business.