FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Window Genie of South Hills Pittsburgh provides competitive pricing and will provide free phone estimates. We are able to provide discounts for multiple services done on the same day, as well as discount pricing for recurring window cleaning.
- What is your typical process for working with a new customer?
Our typical process is to provide a phone quote after discussing the project with the customer and using online tools such as Google Earth, Google Maps, etc. We then e-mail the estimate for the customer, decide on a date that works to perform the job, then get to work! Finally, upon completion of the job, we will send a request for a review.
- What education and/or training do you have that relates to your work?
We are a national franchise with over 100 locations throughout the United States. We have over 25 years experience as a franchise, but multiply that by all the locations and you are looking at several hundred years of experience! We communicate with all franchises through an online discussion board on a daily basis.