FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the area, fabric type, and level of soiling. There are no hidden fees. We provide an exact quote before starting the job.
- What is your typical process for working with a new customer?
We start with a quick discussion of the project details, confirm pricing, and schedule a convenient time. On the day of service, we inspect the area, pre-treat, clean, and extract thoroughly.
- What education and/or training do you have that relates to your work?
Our team is trained in professional carpet and upholstery cleaning methods, stain treatment, and safe product use for residential homes.