FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have an hourly rate for weekly or occasional lessons, and a discounted rate for a series of 10 lessons, to be paid in advance or on an agreed-upon schedule. My rate for tutoring at your place or neighborhood may be higher than tutoring near me or online, depending on distance.
- What is your typical process for working with a new customer?
I like to start with a brief meeting (online since Covid). If the customer hires me, I begin the process by getting to know the person and finding out what he/she wants from tutoring and getting a sense of how to work together. I also listen for what language needs the person has, and I start planning. I try to make it clear that we are partners in the learning process, and always welcome questions and requests.
- What education and/or training do you have that relates to your work?
I have advanced degrees in English and Education and additional qualification courses in English (honours specialist) and ESL (specialist) from the Ontario Ministry of Education. I received on-the-job training in Adult Literacy, and have been an instructor myself at the University of Toronto and York University. I have also given conference presentations on effective tutoring.